Thank you for using the Archakas Web Application ("Application"). By accessing or using this Application, you agree to the following Terms and Conditions.

1. Use of Services

• This Application is provided for service-related purposes only.
• All information provided by users (such as name, contact number, address, etc.) must be accurate and truthful.
• Users must not use the Application for any illegal, unauthorized, or harmful activities.

2. Account and Security

• You are responsible for keeping your account credentials, password, and login details confidential.
• You are responsible for all activities that take place under your account.
• If you suspect any unauthorized access to your account, please notify us immediately.

3. Intellectual Property Rights

• All logos, designs (UI/UX layouts), content, software, and source code within this Application are the exclusive property of Salem Anugraha Agencies.
• Copying, reproducing, modifying, or distributing any part of the Application without prior written permission is strictly prohibited.

4. Limitation of Liability

• We strive to provide a smooth and reliable experience; however, we are not responsible for temporary service interruptions caused by technical issues, maintenance, or factors beyond our control.
• While we take reasonable steps to protect user data, no online system can be completely secure. We are not liable for any loss or damage resulting from unauthorized access, cyberattacks, or third-party security breaches.

5. Privacy and Data Protection

• By using the Application, you agree that we may collect, store, and process your information to provide and improve our services.
• We take reasonable measures to protect your personal information.
• Your information will be handled in accordance with our Privacy Policy and applicable laws.

6. Suspension and Termination

• We reserve the right to suspend or terminate access to the Application if a user violates these Terms and Conditions or engages in unlawful or harmful activities.
• Upon termination, the user's right to use the Application will end immediately.

7. Eligibility

• Users must provide accurate and complete information while registering and using the Application.
• Users are responsible for ensuring that the information they provide is current and up to date.
• The Application must not be used for fraudulent, misleading, or unlawful purposes.
• We reserve the right to restrict access to users who provide false information or misuse the Application.

8. Service Disclaimer

• Archakas serves as a platform to facilitate connections between users, temples, and purohithars.
• We do not guarantee the availability, quality, suitability, conduct, or performance of any individual Purohithar or service provider listed on the platform.
• Any arrangements, discussions, or services agreed between users and service providers are undertaken at their own discretion and responsibility.
• Salem Anugraha Agencies shall not be liable for disputes, delays, cancellations, or damages arising from interactions between users and service providers.

9. User Content

• Users are responsible for any information, profile details, profile photographs, or other content uploaded through the Application.
• Users must not upload content that is unlawful, offensive, misleading, defamatory, or infringes the rights of others.
• We reserve the right to remove content that violates these Terms and Conditions.

10. Account Deletion

• Users may request deletion of their account by contacting us through the details provided in the Contact Us section.
• Upon receiving a valid request, we will take reasonable steps to delete or anonymize personal information, subject to legal, operational, and security requirements.
• Certain information may be retained where required by applicable laws or for legitimate business and audit purposes.

11. Changes to Terms

• We may update or modify these Terms and Conditions from time to time.
• Any changes will be published within the Application and will become effective immediately upon publication.
• Continued use of the Application after such changes means that you accept the revised Terms and Conditions.

12. Governing Law

• These Terms and Conditions are governed by the laws of India.
• Any disputes related to the Application shall be subject to the jurisdiction of the courts in Tamil Nadu, India.

1. Information We Collect

We may collect the following information from users:

• Name
• Mobile Number
• Email Address
• Residential or Mailing Address
• City and District Information
• Profile Information provided by the user
• Profile Photograph (if uploaded)
• Device Information (such as device type, operating system, and application version)
• Application Usage Information (such as activity logs and usage patterns)

2. How We Use Information

The information collected may be used for the following purposes:

• To create and manage user accounts
• To provide and improve our services
• To facilitate communication between users, temples, and purohithars
• To enhance application functionality and user experience
• To respond to customer support requests and inquiries
• To maintain application security and prevent unauthorized access
• To comply with applicable legal and regulatory requirements

3. Data Sharing

We respect your privacy and handle your information responsibly.

• We do not sell, trade, or rent personal information to third parties.
• Information may be shared with authorized service providers when necessary to operate and maintain the Application.
• Information may be disclosed where required by applicable laws, regulations, court orders, or government authorities.
• Any third-party access to information is limited to the extent necessary for providing services.

4. Third-Party Services

The Application utilizes certain third-party service providers to support its functionality.

• Firebase is used for authentication, notifications, analytics, and related services.
• Hostinger is used for hosting and infrastructure-related services.
• These service providers may process user information in accordance with their respective privacy policies and applicable laws.
• We encourage users to review the privacy policies of these third-party providers for additional information.

5. Data Retention

We retain personal information only for as long as necessary.

• To provide and maintain our services.
• To comply with legal, regulatory, and contractual obligations.
• To resolve disputes and enforce our policies and agreements.
• When information is no longer required, it will be deleted, anonymized, or securely disposed of in accordance with applicable laws and industry standards.

6. Data Security

We take reasonable measures to protect personal information.

• We implement appropriate technical, administrative, and organizational safeguards to protect user data.
• Access to personal information is restricted to authorized personnel where necessary.
• Despite our efforts, no method of electronic transmission or storage can be guaranteed to be completely secure.
• Users acknowledge and accept the inherent risks associated with online data transmission and storage.

7. User Rights

Users have certain rights regarding their personal information.

• Access their profile and personal information maintained within the Application.
• Request correction or updating of inaccurate or incomplete information.
• Request deletion of their account and associated personal information, subject to applicable legal requirements.
• Contact us regarding privacy-related concerns, questions, or complaints.

8. Account Deletion Requests

• Account deletion requests can be submitted through the contact details provided in the Application.
• Upon verification of the request, personal information will be deleted or anonymized where reasonably feasible.
• Certain information may be retained where required by law, regulatory obligations, audit requirements, dispute resolution, or legitimate business purposes.
• Once the deletion process is completed, access to the account and associated services may no longer be available.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

• Company: Salem Anugraha Agencies
• Email: dheepamvision1980@gmail.com
• Location: Salem, Tamil Nadu, India